Terms of service

Last updated: September 27, 2026

About Omnita

Omnita is operated by DezignPop LLC. These terms explain how shopping and ordering through our online store works. Our Shipping Policy, Return and Refund Policy, and Privacy Policy provide additional details.

Products, prices and orders

Prices are shown in US dollars. Review the product, quantity, delivery address and total before placing your order. Applicable taxes and any shipping charge are shown at checkout. Please provide accurate contact and delivery information and use only payment methods you are authorized to use.

Product availability can change. We work to keep descriptions, prices and availability accurate. If we discover an error or cannot supply an ordered item, we will contact you with the available options, including cancellation and a refund for any amount paid for an item we cannot provide. We will not substitute a different product or charge an increased price without your agreement.

Shipping and fulfillment

We currently ship to the contiguous 48 United States and the District of Columbia. Standard shipping is free on all products currently available to order. Estimated processing is 1–3 business days and transit is 4–7 business days, for an estimated total of 5–10 business days. Business days are Monday–Friday, excluding US public holidays. Orders received after 2 p.m. Pacific time begin processing the next business day. Delivery dates are estimates, not guarantees.

Products may ship directly from a fulfillment partner. Omnita remains your point of contact for order questions and problems. See our Shipping Policy for full delivery information.

Returns, refunds and order questions

Returns may be requested within 30 days after delivery, subject to the conditions in our Return and Refund Policy. Contact us before sending a return. Change-of-mind returns must be unused with their original packaging and accessories; the buyer pays return postage, and we charge no restocking fee. Omnita covers the appropriate remedy and associated shipping costs for wrong, damaged or defective items.

We offer returns and refunds rather than a separate exchange program. To choose a different item, request a return and place a new order. Contact us promptly if you need to change or cancel an order; we will explain the available options based on its processing and shipment status.

Using the store and your information

Please do not use the store for fraud, unlawful activity or interference with its operation. Brand names and trademarks identify the products offered and belong to their respective owners. Our Privacy Policy explains how personal information is collected, used and shared when you visit or shop with us.

Changes and your rights

We may update these terms for future use of the store. The latest version and update date will appear on this page. Updates will not retroactively remove rights or change the terms of an order already placed. Nothing in these terms limits consumer rights or remedies that cannot lawfully be excluded.

Contact

Omnita / DezignPop LLC
Email: orders@shadecove.co
Phone: +1 510-788-1954
Business and return-processing address: 475 Littlefield Ave, South San Francisco, CA 94080, United States.

Please contact us before returning a product. You can also use our Contact page.